Marketing and Empathy Psychology
Tenant Selection and Waiting List Management

By - Paul Flogstad

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The tenant selection plan helps to ensure that tenants are selected for occupancy in accordance with HUD requirements and established management policies. HUD requires that the plan specify a number of procedures and policies which will be discussed during the webinar. This is a daunting process when faced with the plethora of regulations. The course will equip you to cover “all of the bases” and yet be efficient in not re-inventing the wheel. The final product, after receiving this training will be useful for your potential applicants and current tenants yet still be complainant with HUD.

Webinar to cover:

  • Requirements of tenant selection plan
  • Required contents
  • Income targeting Preferences
  • Screening criteria
  • Rejecting applicants
  • Opening and closing of waiting list
  • How to create a waiting list
  • Documenting changes to waiting lists
  • Selecting tenants from waiting list
  • Verification

Target Audience

  • Property Managers
  • Property owners
  • Leasing agents
  • Builders
  • Developers
  • Realtors
  • Housing Authorities

Benefits & Objective

You will be able to learn what is needed to be done to be in compliance to HUD’s policies on acceptable methods of screening an applicant. There are regulations in the way that a waiting list is handled correctly. It is very important that you stay in compliance with these regulations.

This course will go into depth of how to effectively manage a waiting list. HUD has very particular rules about waiting lists and we will cover the rules so that your property and managers will be in compliance with the regulations

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$199.00
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$349.00
$299.00
$199.00
$199.00
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$299.00
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$299.00

Speaker Detail

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training. Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies. He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues. For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs. He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management. Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association. Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Know”. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples. It is a great resource for anyone.

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