Refund and Returns Policy
Audio Conference or Webinar Services
Payment Security Assurance Guaranteed
While no company can ensure that transmission of data over the internet is ever fully secure, we at Wave Compliance have taken steps to make your credit card transactions as secure as possible by using the most sophisticated encryption technology. We utilize a Secure Socket layering (SSL), which provides the safest internet transmission of your personal information.
What credit cards do you take?
We accept most of the credit cards, as well as debit cards bearing the Visa/Master Card Logos. Credit and Debit cards are charged at the time the order is placed. For your convenience we accept the following forms of credit card payment:
Visa / MasterCard / American Express / Discover / most other cards
In additional cases, we will accept personal and corporate checks on our registered company account/address as will be shared to you at the time of purchase for check payment. You can also make payment through PayPal.
What is your Cancellation and Refund policy?
Cancellations received up to 5 business days before the webinar are refundable, minus a registration, processing and shipping charge of $25 which you may apply toward any future webinar. After that, cancellations are subject to the entire webinar fee, which you may also apply toward a future webinar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time. Any Refund/Cancellation request will be entertained within 24 Hours of placing the order, however post 24 hours we will rework on your service. Refunds are not being provided for products that have already been approved by the customer. Refunds will be processed within 21 days period.
Wave Compliance is committed to providing exceptional writing and training solutions products at affordable prices, and we have a good customer approval rate. However, Wave Compliance is under no legal obligation to refund the purchase price of any writing, product or any other service under any circumstance unless explicitly put forth by Wave Compliance Solutions. In a rare case of reasonable refunds, the cost incurred for registration, processing and shipping charge of $25 will be deducted from the price paid.
How can I give feedback?
Please feel free to contact our customer service at 866-217-0586 (Monday through Friday, 9:00 am to 6:00 pm Eastern Time) or e-mail [email protected] with any additional question.
Wave Compliance
320 Heinlein Strasse,
Frankemuth, MI 48734, USA
