Denial Management – Improve Cash Flow

October 5, 2018 | 1 PM EST (60 Minutes)
Level of the training: Intermediate

Description of the topic:

The benefit of revenue cycle management is to track the billing and collection cycle in your healthcare organization. This process begins when a patient makes an appointment and continues until the balance is paid in full.

The goal of revenue cycle management is to develop a process that helps your organization get reimbursed the full amount owed to them as quickly as possible.

This webinar will review each step of the revenue cycle and view potential barriers that any healthcare organization needs to monitor that can be an obstacle in meeting your overall organization financial goals. The topic will guide you in changing from “bad habits” of working repeated denials and inspire you to  create a “culture of denial prevention.”

 

Why should you attend?

With declining reimbursements, increases in patient deductibles and co-pays, it is more important than ever to focus on maintaining a steady income.

This is an opportunity to review your current revenue cycle management processes and discover areas of improvement to streamline your reimbursement process for the viability and sustainability of your organization.

 

Areas Covered in the Session:

• Assess denial patterns processes to correct and resubmit denials


• File effective appeals of denials and underpayments


• Develop strategies to prevent denials and discover their root causes


• Quantify the financial impact of denials


• Roles and responsibilities for each step of the RCM


• How to identify the barriers in each step and train for success


• Utilize more streamlined and improve staff productivity


• Review benefits of engaging patients before their visit


• Learn key reporting indicators in benchmarking for success

Learning Objectives

• How to ensure that each step in your revenue cycle is staffed adequately


• Increase confidence in reducing denials and increasing first claims rate


• Importance of online payment options for patient payments


• How to increase crucial conversation about money with patients


• Value in talking to your providers about medical necessity


• Learn the necessary reporting measures for benchmarking your success

Who Should Attend?

• Revenue Cycle Experts


• Coders and Billers


• Collection Department


• Supervisors and Managers


• Front Desk Personnel


• Physicians